Contact Information and Resources for Problem Gambling

In the past twenty years, online gambling has taken off, becoming hugely popular and easily accessible to Canadians and others worldwide. Daily, many people enjoy the thrill of online betting, turning it into a common form of leisure activity.

For most, it's a safe and fun pastime. However, there are dangers, with gambling addiction being a major one. The thrill and unpredictability that make gambling enjoyable can also lead to addiction, especially with constant access to casinos via smartphones and computers.

Gambling addiction is a genuine issue, but assistance is available. Many organizations provide support and advice for those dealing with problem gambling through helplines and other aids. Below, we'll share contact details for these organizations and additional resources if you or someone you know needs help.

Understanding Problem Gambling

Problem gambling, also referred to as compulsive gambling, is a disorder where a person loses control over their gambling. Individuals with this issue keep gambling despite negative outcomes, often chasing losses and wagering more, leading to severe financial or personal damage.

Gambling addiction affects not just the individual, but also their family, friends, and the wider community. It’s becoming more prevalent, particularly among young adults.

The journey to problem gambling usually starts slowly, from casual enjoyment to unhealthy compulsion. Warning signs exist, but they can be subtle, making them hard to identify until the problem becomes serious.

Recognizing a Gambling Problem

These signs may indicate that gambling is becoming problematic:

  • Feeling guilty, anxious, or frustrated after gambling
  • Constant thoughts or conversations about gambling
  • Gambling to recover losses
  • Extreme highs and lows after gambling outcomes
  • Difficulty controlling the amount of time spent gambling
  • Feeling empty or restless without gambling
  • Borrowing money to gamble
  • Selling possessions to fund gambling
  • Using gambling as an escape from stress, anxiety, or loneliness
  • Prioritizing gambling over social events, family time, or responsibilities

Editor's Note

If you or someone you know might be facing a gambling issue, BeGambleAware.org offers a useful self-assessment test. It's a great tool for understanding whether there's a problem and how severe it might be.

Avoiding Problem Gambling

Spotting early signs of a gambling problem can help in preventing further issues. Knowing the basics of responsible gambling is crucial to either avoiding addiction or taking control if problems arise.

Responsible gambling involves using strategies and behaviours that encourage safe and enjoyable gambling. Important practices include setting strict time and money limits, and seeing gambling losses as part of the entertainment rather than something to "win back."

Consider these additional tips for responsible gambling:

  • Take regular breaks from gambling
  • Balance gambling with other activities
  • Use tools available on gambling sites to set limits and control play
  • Track your gambling expenses
  • Only gamble when sober

Gamblers Anonymous: Your Global Support Network

For those facing gambling addiction, accessing support is crucial. Gamblers Anonymous (GA) stands as a prominent global resource providing assistance.

With a presence in over 60 countries, GA offers extensive resources for individuals battling gambling issues. Support meetings are accessible in-person, via phone, or online, following a peer-support format where members share experiences and encourage recovery in a secure and supportive environment.

Joining GA is free, with the sole requirement being a desire to quit gambling or aid another in doing so.

Contact Local Problem Gambling Support Services

Across the globe, numerous local organizations extend critical support for those dealing with gambling issues. Below is a detailed directory offering contact numbers and website links for easy reach.

Our list is divided into two parts:

  • Global Problem Gambling Organizations by Country
  • Canadian Provincial Problem Gambling Organizations

Global Problem Gambling Organizations by Country

This section includes contact information for leading problem gambling organizations worldwide, sorted by country. Each entry provides a helpline and a link to their official site for further assistance.

Country Contact Number Website
Argentina 0800-444-4000 Loteria de la Provincia
Austria 0043-1-544-13-57 Spielsuchthilfe
Belgium 0800-35-777 Gokhulp
Chile 600-360-77-77 Salud Responde
Colombia 1-800-GAMBLER Coljuegos
Denmark 70-22-28-25 StopSpillet
Finland 0800-100-101 Peluuri
France 09-69-39-55-12 SOS Joueurs
Germany 0800-0776611 Glücksspielsucht
Hungary 116-123 Telefonos Lelkisegély-szolgálat
Italy 800-558-822 Gioca Responsabile
Netherlands 0800-22-777-22 Agog
Panama 506-6698 Junta de Control de Juegos
Peru 0800-4-1212 La Voz Amiga Peru
Portugal 968-230-998 IAJ
Romania 800-800-099 Joc Responsabil
Slovakia 0800-800-900 Úrad pre reguláciu hazardných hier
Spain 900-200-225 Fejar
Sweden 020-81-91-00 Stödlinjen
Switzerland 041-367-48-47 Careplay
Uruguay 098-111-533 Jugadores Anónimos Uruguay
United Kingdom 808-8020-133 GamCare

Canadian Provincial Problem Gambling Organizations

In Canada, gambling support services are organized by province. Below are contact details for each province's main gambling support organizations, helping you connect with local resources.

Province National Helpline Dedicated Organizations
Alberta 1-866-461-1259 AGLC
British Columbia 1-888-795-6111 British Columbia Partnership for Responsible Gambling
Manitoba 1-800-463-1554 Addictions Foundation of Manitoba
Ontario 1-866-531-2600 Connex Ontario

Utilizing Problem Gambling Support

Support organizations offer extensive help to those impacted by gambling issues, whether for personal help or to assist someone else. They are valuable for all stages, from early concerns to more serious gambling problems.

Here's how they can assist you:

  • Offer confidential counselling and support
  • Provide effective strategies and techniques for managing gambling habits
  • Help identify personal triggers and understand gambling urges
  • Guide you in adopting responsible gambling tools and set limits
  • Connect you with support groups and others with similar experiences
  • Assist with practical steps like self-exclusion from gambling sites and venues
  • Help create personalized recovery plans

These services are typically free, confidential, and accessible 24/7 via phone, online chat, and in-person meetings. Professional counsellors and trained staff understand gambling addiction and offer advice tailored to your situation.

Editor's Note

Don't let shame or embarrassment prevent you from seeking help if you're dealing with a gambling problem. Support organizations offer understanding and guidance without judgment.

Additional Support Resources

If you prefer support beyond gambling-focused organizations, consider these options:

  • Suicide Support Organizations - If feeling hopeless or considering suicide, reach out to the World Health Organization for immediate support.
  • Addiction Support Organizations - For help with various addictions, SMART Recovery is a valuable resource.
  • Financial Advice Organizations - Facing debt or budgeting issues? Money Helper provides helpful guidance.
  • Psychotherapy / Psychology - Consulting a therapist can help you express your feelings and learn to overcome addiction.

Using Problem Gambling Hotlines for Support

Contacting a gambling support service might feel intimidating, but it's a critical step for your well-being and those around you. Seeking help is a courageous choice.

Initially, you'll likely talk anonymously with a counsellor who will gather information to understand your situation and suggest suitable support options.

The type of assistance you receive will vary based on your circumstances, including how serious the issue is. Remember, you control the decisions about your path forward—support services offer advice and guidance, not orders.

Editor's Note

Be open when discussing your situation with gambling support services. Honest communication is crucial for them to provide the best assistance.

How to Help Someone With a Gambling Problem

If someone you care about is battling gambling addiction, there are many ways you can assist them. Offering your help could be just what they need, even if they're hesitant to ask.

The resources on this page are not only for gamblers—they also provide support for concerned friends and family. Reaching out to them can help you learn how to support effectively.

Start by simply being present. Having an empathetic conversation might give them the clarity to pursue help. Encourage them to seek professional support from the right organisation. If they agree, help them explore their options and find suitable assistance.

Above all, show kindness and patience. Avoid judgment, as it can harm trust and make the situation tougher to resolve.

Final Thoughts on Seeking Gambling Help

Overcoming a gambling addiction is challenging, even if you're determined. You're not alone in this struggle, and numerous resources are available to support you. But committing to help yourself is crucial.

Many find admitting there's a problem difficult, but acknowledging it is a key first step towards recovery. Once you're ready, taking action is the next step.

We suggest contacting one of the organisations listed here. The contact details are accessible, so there's no reason to delay taking action.

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